Warranty
We stand behind every restoration
Dental Labs is committed to precise, reliable work. If a case does not meet our standard of quality due to a fabrication issue, we will make it right. Review our warranty coverage, period, and claim process below.
What is covered
Warranty applies to restorations fabricated by Dental Labs against defects in materials and workmanship when used according to standard clinical guidelines.
Dental Labs against defects in materials and workmanship when used according to standard clinical guidelines.- Crown and bridge fit issues from fabrication
- Veneer, inlay, and onlay material defects
- Implant component fit and fabrication accuracy
- Denture and removable appliance base or tooth defects
- Digital design accuracy tied to -fabricated work
Warranty period
The standard warranty period applies from the date the case is delivered to the doctor. Specific timeframes vary by restoration type and should be confirmed with your account representative.
- Fixed restorations: typically covered for a defined period (replace with your actual policy)
- Removable appliances: typically covered for a defined period (replace with your actual policy)
- Implant restorations: typically covered for a defined period (replace with your actual policy)
- Claims must be submitted within the active warranty window
Remake policy
If a restoration is determined to be defective due to lab fabrication, we will repair or remake the restoration at no charge. The original work and materials may need to be returned for evaluation.
- Remake evaluated against original Rx and digital record
- Doctor returns the original restoration when requested
- Rush option available for urgent cases when applicable
- Replacement shipped with the same turnaround standards
How to submit a warranty claim
Submit a claim as soon as the issue is discovered. Include as much detail as possible so we can verify the case and begin the remake or review process quickly.
- Contact Dental Labs with the case number and original Rx
- Describe the issue (fit, shade, material, or other concern)
- Return the original restoration or provide clear photos if requested
- Our team will confirm the warranty and issue next steps within one business day
Need to start a warranty claim?
Contact us with your case number and details. Our team will review the issue and walk you through the next steps.
Important legal note
The warranty terms shown above are placeholder copy and must be replaced with the actual coverage, time periods, and remake policy approved by Dental Labs. This page is intended as a template only and does not constitute a legal warranty document until it has been reviewed and finalized by your legal and operations teams.